Sunday, June 04, 2006
Now that's customer service!!
I wasn't terribly happy about so many splices in only 325m of yarn. I've never seen more than one splice in any other commercially available sock yarns. I sent off a quick email to Fleece Artist just to let them know that there had been a problem and they have offered to send me a new skien free of charge. Being the yarn ho that I am I will absolutely take them up on the offer and what really amazed me was that I emailed them on Saturday night and I had a reply by Sunday morning! While I was originally disappointed with the yarn the customer service has more than made up for it.
And now for a gratuitous picture of socks in progress. Because the yardage is a little short on the Fleece Artist I'm doing the heels and toes in a solid Jawoll superwash. Looks ok right?